Terms of Service

1. Who can use DebtShift

DebtShift is available to anyone 18 years or older. You must provide accurate information when you register. Employers must be legally authorized to hire workers in their jurisdiction. Workers must be legally authorized to work in their location.

2. The no-penalty attendance model

DebtShift is built around a simple principle: if you don't show up to a shift, you simply don't earn for that day. That's it. There are no penalty points, no strike systems, and no termination for calling out. Workers may call out of any shift at any time with no advance notice requirement.

Employers agree to this model by using DebtShift. No exceptions will be made outside of the platform.

3. Posting shifts (employers)

When you post a shift, you're agreeing to:

• Pay the stated daily rate if a worker completes the shift
• Accept that the shift returns to the open pool if the worker calls out (with no financial penalty to you or the worker)
• Keep the shift information accurate and up to date
• Not use DebtShift to evade employment law, misclassify workers, or avoid payroll obligations

4. Claiming shifts (workers)

When you claim a shift, you're agreeing to:

• Make a genuine effort to show up and complete the work
• Call out with a reason if you genuinely cannot make it — not as a first resort, but as a last resort
• Complete the shift to the standard communicated by the employer

If you call out, the shift returns to the open pool. This is a feature, not a bug — we designed it this way.

5. Prohibited uses

You may not use DebtShift to:

• Post discriminatory job listings or discriminate in shift assignments
• Attempt to circumvent the no-penalty call-out system through off-platform agreements
• Post fraudulent shifts or collect payment for shifts that don't exist
• Harvest user data for purposes outside the platform
• Impersonate others or create fake accounts

6. Data and privacy

Your use of DebtShift is also governed by our Privacy Policy. By using DebtShift, you agree to the data practices described there. We use industry-standard encryption (TLS 1.2+) and bcrypt password hashing to protect your information.

7. Service availability

DebtShift is provided "as is." We don't guarantee 100% uptime. We'll do our best to keep the platform running reliably, but scheduled maintenance, unexpected outages, and technical issues can happen. We don't offer SLA credits or refunds for downtime.

8. Disputes

If a dispute arises between a worker and employer, DebtShift's role is limited to platform operations — we don't adjudicate payment disputes or act as an employer of either party. Users are responsible for their own legal obligations as workers or employers.

9. Changes to these terms

We may update these terms from time to time. Material changes will be communicated via the platform. Continued use after a change means you accept the updated terms.